Quality is Free
Calculate your Complete Transaction Rating (CTR)
The Concept
Based on Philip Crosby's methodology, a "Complete Transaction" happens when all requirements are met correctly the first time. Anything less creates the Cost of Non-Conformance (CONC).
How it Works
- Define a repeatable business transaction
- List the essential steps (we use AI to help)
- Rate each step: Did it meet requirements?
- Get your CTR score and improvement plan